Embrace cloud-based platform solutions to jump start your business operations
Jubilant is certified Azure & AWS Partner for Cloud Platform Solutions with specialization on specific platform-based services.
Empower your team and foster an inclusive workplace environment with integrated modern workplace
BENIFITS OF OFFICE 365
MULTI-DEVICES
SECURE COMMUNICATION
HD VIDEO CONFERENCING
EASY COLLABORATION
ANYWHERE ACCESS
SIMPLIFIED IT MANAGEMENT
BUSINESS FLIXIBILITY
TECHNECIAL SUPPORT
Jump start your outbound & inbound reach via Amazon Connect platform
AMAZON CONNECT
Amazon Connect is an omnichannel contact center service in the AWS cloud that enables organizations of all sizes to offer their customers a better experience at a lower cost and without requiring the purchase and installation of telephony infrastructure.
Why Amazon Connect for your Call Center?
Telephony with high quality audio, voicemail and call recording


Interactive chat integrated in the agent’s soft-phone
Process automation with intelligent IVR and chatbots


Call distribution based on agent skills
Real-time and historical reporting

Why Amazon Connect for your Call Center?
Telephony with high quality audio, voicemail and call recording

Interactive chat integrated in the agent’s soft-phone

Process automation with intelligent IVR and chatbots

Call distribution based on agent skills

Real-time and historical reporting

Why do you need Cloud Based Contact Center?

With our years of expertise and skilled team of Cloud consultants, Jubilant Consulting can serve as the one-stop-shop for all your services around platform solutions of Microsoft 365 & Amazon Connect.
Consulting & Implementation
Consulting & Implementation
Greenfield implementation design
Enterprise-specific customization
Organization specific Workflows and integration design
Migration
Migration
On Prem Exchange to Microsoft 365
On-Prem Contact Center to AWS Connect
Cloud to CloudG-Suite to Microsoft 365
Aspect Via to AWS Connect
Managed Services
Managed Services
Provide 24x7 monitoring and incident response
User support (L1, L2, L3).
Self-support through knowledge bank (articles, FAQ, user guides).
Security and compliance administration