Embrace cloud-based platform solutions to jump start your business operations

Jubilant is certified Azure & AWS Partner for Cloud Platform Solutions with specialization on specific platform-based services.

Empower your team and foster an inclusive workplace environment with integrated modern workplace

Leverage a true modular business suite, build on the same Ul & integration backbone.Pick & choose Office 365 apps building blocks for creating a truly personalized workplace

BENIFITS OF OFFICE 365

MULTI-DEVICES

Work across devices with same functionality and security layering, at office at home or even on- roads

SECURE COMMUNICATION

Adopt enterprise grade security standards from Microsoft across your emails, documents and more...

HD VIDEO CONFERENCING

Secured HD Video conferencing with up to 300 participants across locations. Recording feature available.

EASY COLLABORATION

1TB of secured file storage per user. Teams can work on same document and share without having to send large emails.

ANYWHERE ACCESS

Access emails , documents and appointments on any device from anywhere

SIMPLIFIED IT MANAGEMENT

One- stop, single bundle (license) for all your workplace productivity tools

BUSINESS FLIXIBILITY

No Capex commitment. Ramp-up and Ramp-down users & thus the cost on a monthly basis

TECHNECIAL SUPPORT

Technical support included for any technical issues

Jump start your outbound & inbound reach via Amazon Connect platform

AMAZON CONNECT

Amazon Connect is an omnichannel contact center service in the AWS cloud that enables organizations of all sizes to offer their customers a better experience at a lower cost and without requiring the purchase and installation of telephony infrastructure.

Why Amazon Connect for your Call Center?

Telephony with high quality audio, voicemail and call recording

Interactive chat integrated in the agent’s soft-phone

Process automation with intelligent IVR and chatbots

Call distribution based on agent skills

Real-time and historical reporting

Why Amazon Connect for your Call Center?

Telephony with high quality audio, voicemail and call recording

Interactive chat integrated in the agent’s soft-phone

Process automation with intelligent IVR and chatbots

Call distribution based on agent skills

Real-time and historical reporting

Why do you need Cloud Based Contact Center?

With our years of expertise and skilled team of Cloud consultants, Jubilant Consulting can serve as the one-stop-shop for all your services around platform solutions of Microsoft 365 & Amazon Connect.

Consulting & Implementation

Consulting & Implementation

License identification per business needs and requirements

Greenfield implementation design

Enterprise-specific customization

Organization specific Workflows and integration design

Migration

Migration

On-Prem to Cloud
On Prem Exchange to Microsoft 365
On-Prem Contact Center to AWS Connect
Cloud to Cloud
G-Suite to Microsoft 365
Aspect Via to AWS Connect

Managed Services

Managed Services

Office 365 Account and User administration.

Provide 24x7 monitoring and incident response

User support (L1, L2, L3).

Self-support through knowledge bank (articles, FAQ, user guides).

Security and compliance administration

Onboard Cloud Platform Solutions